LipoBliss Refund Policy
Last updated: August 2026. This page applies to orders placed on lipoblissz.com.
The short version
Every LipoBliss order carries a 60 day money-back promise counted from the day your parcel ships. If the drops did not do what you hoped, write to us inside that window, send the bottles back, and we refund what you paid for the product.
What the promise covers
The purchase price of every bottle in the order, opened bottles and empty bottles included. You do not have to prove that you used it, and you do not have to keep a bottle sealed to qualify. There is no restocking fee and no partial refund arithmetic.
What it does not cover
Return postage, which you pay, and the original outbound shipping charge where one was collected. Orders that were not placed on lipoblissz.com are outside this policy entirely, because we have no record of them and no control over how they were stored.
Starting a return
- Email [email protected] with your order number, inside 60 days of the ship date.
- We reply within one business day with the return address and an authorisation number to write on the parcel.
- Post the bottles back and keep the tracking receipt. Parcels without an authorisation number can sit unmatched in our receiving area for weeks.
When the money arrives
We process the refund within two business days of the parcel reaching us and send you a confirmation email the moment we do. Card issuers then take a further three to ten business days to post the credit to your statement. The refund always goes back to the card or wallet that paid.
Damaged, leaking or missing parcels
These are not returns and they do not use the process above. Send a photo to [email protected] and we replace the bottles at our cost, with nothing to send back. A parcel with tracking that has not moved for four business days gets a carrier claim opened by us, not by you.
If we disagree
Write to us first. In more than eight years the number of refund requests we have refused is small enough to count, and almost all of them were orders bought from a third party under our name. If a chargeback is filed before we have had a chance to answer, the bank freezes the case and we are no longer able to refund you directly, which usually costs everyone time.
Questions about this page go to [email protected] or Hollyhock Wellness Group, LLC, 212 North Central Avenue, Suite 4, Staunton, VA 24401.