LipoBliss Delivery, Returns and Contact

Shipping times

• Handling: 0 to 1 business day. Orders placed before 2pm Eastern usually leave the same afternoon.
• Transit inside the US: three to seven business days, depending on which state you are in.
• Cost: free on the six bottle package. On the two and three bottle packages, the carrier rate is shown at checkout before you confirm.
• Where we ship: all 50 states, including Alaska, Hawaii and APO or FPO addresses. International options appear at checkout where they exist.

Tracking your parcel

Two emails arrive after an order: a confirmation with your order number straight away, then a dispatch email with the tracking link once the parcel is scanned by the carrier. If the second email has not landed within two business days, check the spam folder first and then write to our orders desk with the order number in the subject line.

If the parcel is late, damaged or lost

Tracking that has not moved for four business days counts as stuck. Tell us and we open the claim with the carrier ourselves rather than sending you to do it, because we have the account number and the shipment reference and you should not have to sit in a queue for either. If a bottle arrives cracked or leaking, send a photo and we ship a replacement immediately, with nothing to send back and no form to fill in.

Returns, step by step

1. Write to our support desk inside 60 days of your order shipping. Put your order number in the subject line.
2. We reply the same or next business day with a return address and an authorisation number.
3. Post the bottles back, opened and empty ones included, and keep the tracking receipt.
4. We refund the purchase price to your original payment method within two business days of the parcel arriving. Your bank then takes three to ten business days to show it.

Return postage is the only cost you carry. There is no restocking fee. Full wording lives on the refund policy page.

Last updated: August 2026. Back to the LipoBliss Drops store to place an order.